CPI Non-Violent Crisis Intervention Training

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CPI Non-Violent Crisis Intervention Training


  • Duration: 02 Days

  • Starting from 11-Oct-2023

  • Program Accreditation: Certificate


Program Overview

Our instructors are trained in Nonviolent Crisis Intervention® by the Crisis Prevention Institute
With a focus on prevention, this core training program equips staff and students with proven strategies for safely diffusing de-escalation of risk behaviours or even disruptive behaviours. It’s been setting the standard for crisis prevention and intervention training for over 10 years. Reduce the risk of injury. Our staff and students learn how to.

• Comply with legislative mandates.
• Meet regulatory/accreditation standards.
• Improve staff retention.
• Minimize exposure to liability.
• Promote Care, Welfare, Safety, and SecuritySM.


Benefits of this course:

  1. Enhanced Safety and Well-Being: The primary goal of CPI training is to ensure the safety and well-being of both individuals in crisis and those providing care or support.

  2. De-Escalation Skills: Participants learn effective de-escalation techniques to defuse potentially volatile situations, reducing the risk of physical harm.

  3. Reduced Use of Physical Restraints: By employing de-escalation strategies, CPI training aims to minimize the need for physical interventions or restraints, which can help prevent injuries.

  4. Legal and Ethical Considerations: The training covers legal and ethical aspects of crisis intervention, helping participants understand their responsibilities and liabilities in such situations.

  5. Improved Communication Skills: Participants learn how to communicate effectively with individuals in crisis, ensuring clear and respectful interactions.

  6. Empathy and Understanding: The training emphasizes the importance of empathy and understanding when dealing with individuals who may be in distress.

  7. Increased Confidence: Having the knowledge and skills to effectively manage crisis situations can boost confidence among staff, leading to more effective responses.

  8. Team Collaboration: CPI training encourages a team approach to crisis intervention, fostering collaboration and coordinated efforts among staff members.

  9. Reduction of Workplace Violence: By providing staff with the tools to de-escalate situations, CPI training can contribute to a safer work environment and reduce incidents of workplace violence.

  10. Improved Emotional Regulation: Participants learn techniques to manage their own emotions in high-stress situations, ensuring that they can respond in a calm and composed manner.

  11. Crisis Prevention Planning: The training covers the development of proactive strategies to prevent crises from occurring in the first place, including recognizing early signs of distress.

  12. Respect for Dignity and Rights: CPI training emphasizes treating individuals with dignity and respect, even in challenging situations, and upholding their rights.

  13. Compliance with Regulatory Standards: In many settings, completing CPI training is a regulatory or organizational requirement for staff who may encounter crisis situations.

  14. Positive Impact on Organizational Culture: Implementing CPI training can create a culture of safety, compassion, and proactive crisis management within an organization.

  15. Enhanced Job Satisfaction and Retention: Staff who receive CPI training may feel more supported and empowered in their roles, leading to greater job satisfaction and potentially reducing turnover.

  16. Client and Customer Satisfaction: For organizations serving clients or customers, effective crisis intervention can lead to greater satisfaction and trust in the services provided.

  17. Community Reputation: Organizations that prioritize staff training in crisis intervention may enjoy a positive reputation in their community for their commitment to safety and quality care.


Unlock Abundant Job Opportunities with This Course


Completing a CPI (Crisis Prevention Institute) Non-Violent Crisis Intervention Training course can lead to a variety of job opportunities in fields where crisis intervention skills are essential. Here are some potential career paths and job opportunities:

  1. Healthcare Settings:

    • Registered Nurse: Nurses working in hospitals, psychiatric facilities, or long-term care facilities may benefit from CPI training to effectively handle challenging patient situations.
    • Behavioral Health Technician: These professionals work in psychiatric units, residential treatment centers, or behavioral health facilities, providing support and care for individuals in crisis.
  2. Education and Schools:

    • Special Education Teacher: Teachers working with students who have behavioral challenges or special needs may find CPI training invaluable in maintaining a safe classroom environment.
    • School Counselor: Counselors in schools can use CPI techniques to de-escalate situations involving students in distress.
  3. Mental Health and Social Services:

    • Crisis Intervention Counselor: These professionals work in crisis hotlines, shelters, or community mental health centers, providing immediate support to individuals in crisis.
    • Social Worker: Social workers dealing with clients in high-stress situations, such as those facing domestic violence or substance abuse issues, can benefit from CPI training.
  4. Law Enforcement and Security:

    • Security Officer: Security personnel in hospitals, schools, or public venues may need to intervene in crisis situations. CPI training provides valuable skills for handling these incidents.
    • Police Officer: Law enforcement officers can use CPI techniques to manage encounters with individuals experiencing mental health crises.
  5. Residential and Treatment Facilities:

    • Group Home Worker: Staff working in group homes for individuals with developmental disabilities, mental health conditions, or behavioral challenges can apply CPI techniques to maintain a safe environment.
  6. Correctional Facilities:

    • Correctional Officer: CPI training is valuable for correctional officers who may encounter challenging or potentially violent situations while managing inmates.
  7. Youth and Community Programs:

    • Youth Counselor: Counselors working with at-risk youth, such as in juvenile detention centers or community programs, can utilize CPI techniques to manage difficult behaviors.
  8. Community Support Workers:

    • Community Support Specialist: These professionals work with individuals living with mental health conditions in community settings. CPI training helps them respond effectively to crisis situations.
  9. Emergency Medical Services (EMS):

    • Paramedic or EMT: Medical first responders may encounter individuals in crisis situations. CPI training equips them with techniques to handle these situations safely.
  10. Substance Abuse Treatment Centers:

  • Substance Abuse Counselor: Counselors working in addiction treatment centers may need to manage clients in moments of crisis. CPI training provides the skills to do so effectively.
  1. Behavior Analysts:
  • Board Certified Behavior Analyst (BCBA): Behavior analysts working with clients who exhibit challenging behaviors can benefit from CPI training to manage these situations safely.
  1. Rehabilitation and Long-Term Care Facilities:
  • Occupational Therapist or Physical Therapist: Therapists working with individuals recovering from injuries or surgeries may need CPI skills to address challenging behaviours or emotional distress.

Remember that while CPI training equips individuals with valuable crisis intervention skills, it's important to prioritize safety and seek professional help when necessary. Additionally, specific job requirements may vary by location and employer, so it's advisable to check with potential employers for any additional qualifications they may require.